"I'm passionate about collaborating to set the benchmark for efficiency and exceptional customer service."
I've been with the organization since 2020 and bring a diverse professional background that has equipped me with a strong foundation in delivering excellence across a wide range of customer experiences.
As the Customer Experience Manager at DwyerOmega, I lead efforts to continuously improve and oversee the full spectrum of our customer interactions. My team's goal is to ensure every touchpoint reflects our company's core values and consistently meets—or exceeds—customer expectations.
One of my key strengths is cultivating a culture rooted in open communication, collaboration, and mutual respect. I'm committed to creating an environment that values individual strengths, encourages constructive feedback, and promotes inclusivity and trust.
I'm especially proud of the dedication and synergy within my team—they consistently go above and beyond to deliver the quality of service our customers deserve.
Fun fact: I have a deep passion for languages and a strong interest in archeology and anthropology.