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ISD-TC-Series
Web-based temperature monitoring
ISD-TC-Series
From
C$
875.00

Product Overview
Show Ratings & Reviews
Rated 3 out of
5
by
Rider from
Solid product, but complicated to set up
We recently purchased the iSD-TC for remote temperature monitoring and email alerts for laboratory processes. The product is well made and durable. Temperature readouts are consistent and clear. However, we're still trying to get it to connect directly to a computer or directly to the internet. Contacted customer support, and they just gave me a link to the manual. It's definitely not plug-and-play. If we could get it to connect, upload, and give results within a day after receiving, this review would be 5 stars.
Date published: 2017-10-16
Rated 1 out of
5
by
EngineerIsaac from
Extremely unreliable
We have 3 of these units on our drug coolers and have now had to throw away several lots worth over $100k because their OS freezes up randomly when attached to a network. Unfortunately it doesn't give you a warning when it freezes up, it just stops recording critical data. We ordered brand new units thinking it would fix the problem and the new unit's OS froze up within two days. Hope they fix this bug as it would be a decent product otherwise. Their tech support was not helpful whatsoever.
Date published: 2022-02-04
Rated 2 out of
5
by
Isaac99 from
Would be a great product but very buggy.
I've had nothing but headaches with the three units we have onsite. They regularly freeze up and lose communication. When they freeze up they still display "Data Recording" but are not actually recording data which resulted in our company having to throw away thousand of dollars in product. I hope they work out the bugs and they might be good units.
Date published: 2021-04-15
Rated 4 out of
5
by
thinman from
Great, but replacing the battery is a hassle
Been buying these for years for our minus 80 freezers since it is one of the few units that can read temperatures so low. My only complaint is that the unit has to be taken apart in order to replace the 9v backup battery, which has to be done about every 8 months. It would really improve the product if that was fixed. Tech support has always been helpful too.
Date published: 2020-05-09
Rated 5 out of
5
by
mtc8 from
We have over 10 of these, Great Product
I've installed these over a year ago and they have paid for themselves over and over. There are 2 ways to connect to these to get data, but i prefer the Omega Enterprise Gateway which is able to display all on one page. The other way is to connect to the IP address of the monitor. Both work, alarms are invaluable. Great Product, came back here because i'm buying more.
Date published: 2019-04-15
Rated 1 out of
5
by
GEHC from
Unable to obtain data
Just like the previous comment, I am unable to download the data as well. Please advise a fix.
Date published: 2018-07-30
how can i calibrate and write offset values or table to this instrument. Omega i server , ISD-TC
Please direct your question to our DAS Engr dept -DAS@OMEGA.COM
Date published: 2020-12-09
where can i find a upgrade for firmware?
Thank you for your question. We will require more information to help on this question, please email the DAS team at DAS@OMEGA.COM
Date published: 2022-08-04
Is a battery required if I don't care about recording if power is disconnected? Will the unit still function normally w/o a battery installed?
Yes, ac power only is ok
Date published: 2020-06-18
Does the isd-tc have a count down timer that freezes the unit when trying to make entries online?
Thank you for your question. There is no count down timer that will freeze the unit while making entries.
Date published: 2022-08-18
What is the part number of the Power Adapter? I need to do NRTL certification and have to provide this information for that testing.
Hello John
Replacement power supply part number is UNIV-AC-100/240-12-5A
Date published: 2021-03-16